Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.scalev.com/llms.txt

Use this file to discover all available pages before exploring further.

TL;DR
  • Scalev Fee 1% :
    • Basic, Pro, and Ultimate plans if the checkout page has activated its own custom domain
  • Scalev Fee 5% :
    • Free plan or paid plans using the *.myscalev.com subdomain
    • Lite plan (regardless of which custom domain is used on the checkout page)
  • All plans will be subject to a Transaction Fee according to the rules of the PG used (Xendit, check here).
Table of Contents 1Prolog #1: 2Prolog #2: 3Transaction Fee Discussion 4Scalev Fee Discussion 4.1A. 5% Fee 4.2B. 1% Fee 5VIDEO Explanation: 6Examples? 7Have Questions?

​
Prolog #1:

The discussion on this page (scheme, conditions, fee amounts, etc.) is OUTSIDE the “BANK TRANSFER” payment method. For the Bank Transfer payment method in Scalev, it applies to PAID users:
  • Starting from Lite, Basic, Pro, and Ultimate plans: AVAILABLE (can use) ✅
  • 0% Fee (Scalev does not charge a single cent on those order invoices) ✅
For how to add a payment method using E-Payment, it’s in this article: https://tutorial.scalev.id/tambah-epayment/ ===

​
Prolog #2:

If there is a word/amount “FEE” in the video below… It refers to the FEE charged by Scalev to the Scalev user. Its name: Scalev Fee. As for the fee charged by the payment gateway, that’s different. (Fee amount can be found here) Its name falls under Transaction Fee. === E-Payment refers to the payment receiving method from customers to Scalev users. Which includes:
  • VA (virtual account),
  • QRIS,
  • LinkAja,
  • Dana,
  • Ovo,
  • Shopeepay,
=== Every transaction that occurs in Scalev has the potential to be charged 2 (two) types of fees. There are only 2 fees in Scalev, namely:
  1. Transaction Fee, costs set by Xendit
  2. Scalev Fee, costs set by Scalev
Transaction Fee is the entire cost paid to a third party related to the transaction that occurs between you and the customer. Example:
  • If you transact a digital product using a payment gateway (Xendit)
  • If you transact a physical product using the COD payment system (paid to the courier/Ninja)
Remember, there are only 2 types of fees. No more. These 2 fees are only charged for orders using E-Payment. Orders that do not use E-Payment will NOT be charged Transaction Fee or Scalev Fee.

​
Transaction Fee Discussion

Payment fee 1 Example of Transaction Fee & Scalev Fee All types of Scalev plans, whether…
  • Free
  • Lite
  • Basic
  • Pro
  • Ultimate
All are subject to Transaction Fee. Transaction Fee is charged to users because Scalev uses the Xendit Payment Gateway system. Applies to all types of transactions using Scalev E-Payment. Both for Digital Products and Physical Products. This fee is set by Xendit. The fee amount depends on the payment method chosen by the user. Details are in this article: https://scalev.id/transaction-fee

​
Scalev Fee Discussion

Scalev Fee is a fee charged to users based on the active plan and the LP link used by the user. This fee is set by Scalev. Scalev Fee has 2 fee amounts based on the conditions you use on your Scalev account:

​
A. 5% Fee

This fee applies under 2 conditions:
  1. All plans still using Scalev’s free subdomain (*.myscalev.com) on their checkout page link.
  2. Scalev Lite plan, even if already using your own Custom Domain.
===

​
B. 1% Fee

This fee applies specifically to 3 Scalev plans:
  1. Basic Plan
  2. Pro Plan
  3. Ultimate Plan.
With the condition: Using a custom domain on the checkout page link. Example custom domain: https://cart.kelaskonversi.com/kk-premium === If summarized in a table, roughly it looks like this:
FreeLiteBasicProUltimate
5% Scalev Fee5% Scalev Fee (also applied to Custom Domain)5% Scalev Fee or 1% if using Custom Domain5% Scalev Fee or 1% if using Custom Domain5% Scalev Fee or 1% if using Custom Domain
After seeing the table above, to help you understand even better, please watch the simulation in the video below. ⚠️ Warning ‼️ Please watch until the end! Don’t SKIP so you don’t lose out by getting charged 5% Scalev Fee when you’re on Basic plan or above.

​
VIDEO Explanation:

===

​
Examples?

If you need a real example of E-Payment subject to the above provisions, you can watch the video in this article: https://tutorial.scalev.id/detailepayment/

​
Have Questions?

Please comment below. Or if you want to ask directly with Scalev Support:
  • If you are a PAID user:
    • Chat via the widget in the bottom right corner.
    • Or contact the VIP Support Telegram that has been provided.
  • If you are a FREE user:
    • Please ask via email. At cs [at] scalev.id