Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.scalev.com/llms.txt

Use this file to discover all available pages before exploring further.

This is especially for Scalev Lite plan users whose custom domain allowance is only 1 (one) active domain. Or any paid Scalev user who wants to conserve their custom domain quota. This trick is worth trying. Before following the instructions in this article, I’ll assume you’ve already added a custom domain following this tutorial → https://tutorial.scalev.id/azcustomdomain/

​
Benefits of Redirecting www to Your Main Domain

  • URL consistency: Simplifies URLs so they always point to one version.
  • Avoiding duplicate content: Prevents search engines from treating the www and non-www versions as two separate sites.
  • Improved SEO: Consolidates authority and rankings to one URL version.
  • More accurate analytics: Makes it easier to track data and site performance in a single version.
  • Consistent user experience: Directs users to the same version every time they access the site.
  • Saves your custom domain quota in Scalev.

​
Why redirect?

A domain name has two versions that visitors can use: the www version and the non-www version. Example: Both must be active to ensure no 404 errors (page not accessible) for visitors. If you only use one version of the domain, the other version will likely return a 404 error if not configured. So to avoid this 404 error, you need to set up a redirection on one of the versions. And designate one version as the primary domain that’s always used. So you can benefit from all the advantages listed above.

​
How to Redirect www to Your Main Domain

1. Log in to your Cloudflare account 2. Select your active domain 3. In the left sidebar, find Page Rules 4. On the Page Rules page, click the blue Create Page Rule button 5. Fill in the rule settings exactly as shown in the screenshot below: Adjust for your own domain.
  • URL (required): *www.army.id/**\
  • Pick a Setting (required): Forwarding URL
  • Select status code (required): 301 - Permanent Redirect
  • Enter destination URL (required): https://army.id
6. Then click the blue “Save and Deploy Page Rule” button

​
Adding new CNAME records

After creating the Page Rule above, you need to make sure CNAME records for www and * have been added. If they don’t exist, create new records. You need to create 2 new CNAME records:
  • CNAME www pointing to @
  • CNAME * pointing to @
@ = your main domain without www
* = wildcard (random subdomains that don’t exist) Example: The www redirect with Cloudflare is now set up. Test accessing your domain in both the www and non-www versions. If successful, the main page of your main domain will appear. The www version redirects to the non-www version. If not successful, check the FAQ below.

​
FAQ

I’ve created the Page Rule as instructed but still can’t access it. Why? There are several possible reasons you can’t access the www version even after following the instructions above. Such as:
  • Browser cache
  • Internet network cache
  • CNAME not added yet, etc.
  • Page Rule status not yet enabled
  • Main domain page not set in Scalev
After applying the www redirect settings, make sure you:
  • Clear the cache in your browser
  • Reset/restart your internet connection
  • CNAME for www and * has been added to your active domain
  • Make sure the Page Rule is active (green)
  • Make sure you’ve set the main page for your domain in Scalev
Another cause I’m aware of is an internet provider that blocks or restricts access to websites that use Cloudflare as their security system. Scalev uses Cloudflare. If everything in the list above checks out but you still can’t access your domain — Try switching to a different internet provider. I want to use the www version as my main Scalev domain, how? In step 5 above, just reverse the conditions like this:
  • URL (required): army.id/ (remove www)
  • Pick a Setting (required): Forwarding URL
  • Select status code (required): 301 - Permanent Redirect
  • Enter destination URL (required): https://www.army.id (add www here)
Adjust for your own domain. My CNAME www record already has a DNS entry. What should I do? If the CNAME www record points to @ (main domain), you don’t need to add a new CNAME for this record. If it doesn’t point to @, edit the record and point it to @. I’m not using Cloudflare. How do I do it? This tutorial is currently written specifically for Cloudflare users. If you’re using a DNS Manager other than Cloudflare, the steps will differ from Cloudflare. Contact Scalev CS for further assistance.