As a seller, you can resend the LMS access email to your student/customer. Useful when:Documentation Index
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- A student claims they never got the email. Just resend it. Avoid unnecessary disputes.
- A student entered the wrong email during purchase. After fixing the email in the order, they need access sent to the correct email — just resend the access.
- You accidentally disconnected your domain or subdomain from your store. If a sale happened during that time, you can now resend the access.
- Other situations where you need to resend LMS access to the buyer’s email.
- Go to the order.
- Find the “Send LMS Access” button.
- Click it
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By the way…
Why is it called “RESEND”? Because normally access is automatically sent to the buyer/student’s email once payment is confirmed.- Either because the payment method uses epayment
- Or because the payment method uses bank transfer with unique number & Moota integration (so payment against the invoice is auto-detected).