Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.scalev.com/llms.txt

Use this file to discover all available pages before exploring further.

  • If you’re registering WABA through Scalev and see a notification like this:
CleanShot 2025 11 20 at 09.55.57@2x
  • Or you’ve completed WABA registration from Scalev and then get an error after entering your PIN in Scalev like this:
CleanShot 2025 11 20 at 09.55.11@2x Or like this: CleanShot 2025 11 20 at 09.58.30@2x And in your Meta WABA account it looks like this: CleanShot 2025 11 20 at 10.00.21@2x Most likely, your Meta account or the phone number you used to register for WABA doesn’t meet Meta’s requirements. Check the main requirements you need to meet: 1. Meta Business Verification You must have a verified Facebook Business Manager ID. This verification process validates your business identity.
  • Legal Documents: Prepare your business legal documents, such as:
    • Business License (SIUP/NIB)
    • Tax Registration Number (NPWP)
    • Company Deed of Establishment (PT, CV, or Foundation)
  • Business Information: Meta will ask for details such as your official business name, address, and business phone number.
2. Digital Assets
  • Official Website: Your business must have an active official website with its own domain.
  • Business Email: You need a business email address using your company domain.
3. Policy Compliance Your business must comply with the WhatsApp Business Terms of Service and Meta’s Terms for WhatsApp Business. Certain industries, such as businesses involving alcohol, weapons, or adult services, are prohibited from using WABA. 4. Dedicated Phone Number
  • You must register a mobile or landline phone number that can receive calls or SMS for the initial verification process.
  • This number will be dedicated to WABA and cannot be changed after finalization.
  • VoIP, toll-free, or premium-rate numbers are not supported.
By meeting these requirements, your business can take advantage of WABA’s advanced features, such as automation, analytics, and multi-agent capability.